Delete your Bocalito account

How to delete your account

• Sign in at bocalito.com, or open the Bocalito app.
• Open Settings from the menu: the Account page opens.
• At the bottom, under Delete account, choose Delete my account.
• Confirm with your password, or by typing your email address if you sign in with Google.

Your account is deleted straight away, and you are signed out.

If you can't sign in

Use “Forgot your password?” on the sign-in page to set a new password, then follow the steps above. If that doesn't work, write to [email protected] from your account's email address and ask for your account to be deleted: we'll delete it within a month and confirm by email.

What is deleted

• Your email address, name and password, and the link to your Google account if you used it to sign in.
• Everything you wrote: allergies, preferences, disliked ingredients, kitchen equipment, diets you typed, notes, the titles of your plans, your chat messages and written feedback.
• Your sign-in sessions, the devices you turned notifications on for, and the links sent to you by email.
• Sharing: you leave the plans you joined, the people you invited lose access to your plans, and your invitation links stop working.
• Messages sent through the contact form from your email address.

What is kept, without anything that identifies you

• The plans that were generated, their size and what they cost to produce.
• The settings you picked from a list: country, units, language, cooking skill and spice levels, the diets you picked from the list, the seasonal preference and the portion size.
• Star ratings, without their comments, and anonymous counts of how plans were used.

None of it can be linked to you any more; it is kept as usage statistics.

How long copies remain

The database is backed up every night, and each backup is deleted within 30 days: 30 days after you delete your account, no copy of your data remains. Services that received data on Bocalito's behalf, such as its AI provider, keep it according to their own retention rules, as the privacy policy explains.

Deleting only some of your data

You don't have to delete your account to delete some of your data: deleting a plan erases what you wrote in it (its title, the note written before generating it, its chat and your rating's comment) and ends its sharing; the plan itself is kept without them, like the plans of a deleted account, for usage statistics; your allergies, diet, disliked ingredients and notes can be cleared in Your profile; and for anything else, write to [email protected].